Fast and reliable shipping across the UK and beyond. We dispatch orders within 1-2 business days using trusted courier services. Standard delivery typically arrives within 5-7 working days, while express options are available for urgent orders. Track your package in real time and enjoy free shipping on orders over a certain threshold. For international deliveries, customs duties may apply. Our packaging is eco-friendly and designed to protect your products. If your order doesn't arrive as expected, our customer support team is ready to help resolve any issues quickly and professionally.
We offer multiple shipping methods to suit your needs. Royal Mail, DPD, and Parcelforce are among our preferred carriers, each with their own delivery windows and tracking capabilities. Orders placed before 2 PM on weekdays are typically dispatched the same day. Weekend and bank holiday orders are processed on the next working day. For customers outside the UK, we ship to Europe, North America, and select worldwide destinations. Delivery times vary by location, European orders usually arrive within 10-14 days, while overseas shipments may take 2-4 weeks. We recommend purchasing shipping insurance for high-value items. Returns shipping is available through our partner carriers, with prepaid labels provided for eligible items. Contact our support team for specific shipping quotes or delivery date estimates for your location.
Shipping delays can occasionally occur due to weather, carrier capacity, or customs processing. We monitor all shipments closely and notify you immediately if unexpected delays arise. Lost or damaged packages are our responsibility, we'll investigate with the carrier and arrange a replacement or refund at no cost to you. Signature confirmation is available upon request for added security. For bulk orders or wholesale inquiries, please contact us directly for custom shipping arrangements and potential discounts. We're committed to getting your ICHOR NUTRITION products to you safely and on time, every time.